Customer Engagement

Create an amazing customer experience by delivering an exceptional service that goes beyond sales. Help your end customer engage with you in real-time and provide instant service by enabling the customer to:

  • Log service requests via customer self-service
  • Register Products
  • Add Contacts
  • Get real-time status updates
  • Access CSAT Survey/Feedback
  • Get Service Quote
  • Get real-time Invoice
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Customer Engagement Demo


  • Reduce customer wait time
  • Reduce the number of customer calls at the customer center
  • Get the best available technician to address the issue
  • Transparency of workflow
  • Real-time updates and timely communication/notification
  • Increase CSAT/NPS