BWFSM Mobility solution support end to end work order lifecycle to empower field resource to perform their work efficiently. Our mobility solution is available on Android, Windows and iOS. The solution is adaptive in nature and can work on any type of devices (Mobile, tablet etc.).

Our Mobility solution enable your field resources to execute and track work order, required parts, stock level, labor cost, expenses and customer history. The solution provides real-time updates from back office to field and vice versa. The solution also comes with offline capabilities.

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Mobility Demo

The mobility solution comes with preconfigured workflows which are easy to use and navigate, which includes:

  • Optimized work order list
  • Single click navigation to the following information:
    • Task and customer details
    • Customer History
    • Required steps and instructions
    • Capture photos, signature and tag with meta data
    • Required Parts, parts usage, order parts
    • Product information
    • Warranty information
    • Steps and instructions
  • Chat with back office or customer
  • Timesheet reporting
  • Sales order management
  • Update customer information
  • Create invoice from mobile
  • Material management
    • Check stock level
    • Consume parts
    • Order parts
    • Swap parts
    • Move parts from one location to another
    • Create purchase order
    • Receive material